Human-like AI replies for your customers, AI connected to your business systems and automated paperwork — custom-built and trained on your own business information.
Human-like replies to customers, day and night
Trained on your own products, prices and policies
Connected to your website, WhatsApp, CRM and systems
Hi! Do you deliver to Bayan Lepas? I need a birthday cake for about 20 people this Saturday 🎂
Hi Aisha! Yes, we deliver to Bayan Lepas on Saturdays 😊 For 20 people I’d suggest our 2 kg cake — chocolate or vanilla, from RM180. Would you like me to book a delivery slot?
Chocolate please, around 3pm
Done! Saturday, 3–4pm is reserved for you. I’ve sent the details to your WhatsApp. Anything else I can help with?
✓
Booking #B-2048 createdBy AI · synced to your system
24/7Customer replies
Your dataTrained on your business
# Why It Matters
Your customers expect an answer now — not tomorrow
Most enquiries are the same questions again and again: prices, availability, opening hours, delivery, “is this in stock?”. When they arrive at night, on weekends or while your team is busy, customers wait — and many simply buy elsewhere.
Modern AI can now read your own business information and reply the way a well-trained staff member would: in natural language, in your customer’s language, and with a hand-over to a real person whenever it should. We build that AI around your business and connect it to the tools you already use — the same way we built the AI inside our own products, FiveBatch and Invoiceror’s EVO-AI assistant.
24/7Always-on replies
MultilingualEnglish, Malay, Chinese & more
HumanHand-over when needed
PrivateYour data stays yours
# What You Get
Everything Included
01
AI customer chat assistant
Human-like replies on your website that answer questions about your products, prices, services and policies — using your own information, not guesses.
02
WhatsApp & social auto-replies
AI replies on WhatsApp, Facebook Messenger and Instagram, with a smooth hand-over to your team for anything it shouldn’t handle on its own.
03
AI connected to your systems
Let AI check order status, book appointments, create quotes or update records in your CRM, booking, inventory or invoicing system.
04
Document & data automation
Pull the details out of invoices, receipts, forms and e-mails automatically and turn them into records, summaries and reports.
05
Lead qualification & follow-up
AI asks the right questions, captures enquiries into your CRM or sheet, and sends personalised follow-ups so no lead goes cold.
06
Internal knowledge assistant
Your staff ask questions in plain language and get instant answers from your manuals, SOPs, price lists and past records.
# Our Process
How We Deliver AI Integration
01
Discovery & use-case mapping
We look at the questions you answer every day and the work you repeat, and agree what AI should — and shouldn’t — handle.
02
Knowledge & data setup
We gather your products, prices, FAQs and policies, connect the systems involved and set the tone of voice and safety rules.
03
Build, connect & test
We build the assistant and integrations, then test them with real questions until the answers are accurate and on-brand.
04
Launch, monitor & improve
We go live on your chosen channels, review conversations, and keep improving answers and adding new tasks month by month.
# Deliverables
What you receive
AI use-case & workflow plan
Custom AI assistant trained on your business
Website chat and/or WhatsApp integration
Connections to your existing systems
Human hand-over & safety rules
Admin access, staff training & monthly tuning
# Tools & Tech
Built with
OpenAI, Claude & Gemini modelsWhatsApp Business PlatformRetrieval on your documents (RAG)Node.js / PHP / PythonREST APIs & webhooksSecure cloud hosting
Not sure what you need?
Book a free 20-minute call and we’ll recommend the right approach for your budget.
Every business is different, so AI projects are quoted on what you need: the channels (website, WhatsApp, social media), the systems to connect and how many conversations you expect. You get a fixed setup price plus a clear monthly running cost.
Tell us what you’d like AI to handle and we’ll send a fixed quote — setup plus monthly running cost — within 24 hours.
It means adding artificial intelligence to the way your business already works — for example an assistant that answers customer questions on your website or WhatsApp, or AI that reads documents and updates your system. We build it around your own information and connect it to the tools you use.
Will the AI sound like a robot?
No. Modern AI replies in natural, conversational language and can match your brand’s tone — friendly, formal or somewhere in between. It can also reply in your customer’s language, such as English, Malay or Chinese.
What happens when the AI doesn’t know the answer?
We set clear rules: the AI only answers from your approved information, and when it isn’t sure — or a customer asks for a person — it hands the conversation to your team instead of guessing.
Is my business and customer data safe?
We use reputable AI providers whose business services don’t use your data to train public models, keep access limited to what each task needs, and follow Malaysia’s Personal Data Protection Act (PDPA) principles. Your data and accounts remain yours.
Can the AI reply on WhatsApp?
Yes. We connect it through the official WhatsApp Business Platform, which needs a verified Meta business account — we help you set that up. The same assistant can also answer on your website, Facebook Messenger and Instagram.
Can AI connect to the system I already use?
In most cases, yes. If your CRM, booking, inventory or invoicing software has an API, the AI can read and update it. If it doesn’t, we can often bridge it — or build a custom business system with AI built in.
How much does AI integration cost?
It depends on the channels, integrations and number of conversations. You get a fixed setup price plus a monthly running cost that covers hosting, AI usage and improvements. Tell us your goals for a free assessment and quote.