AI Integration

# AI Integration

Custom AI That Works for Your Business, 24/7

Human-like AI replies for your customers, AI connected to your business systems and automated paperwork — custom-built and trained on your own business information.

  • Human-like replies to customers, day and night
  • Trained on your own products, prices and policies
  • Connected to your website, WhatsApp, CRM and systems
24/7Customer replies
Your dataTrained on your business
# Why It Matters

Your customers expect an answer now — not tomorrow

Most enquiries are the same questions again and again: prices, availability, opening hours, delivery, “is this in stock?”. When they arrive at night, on weekends or while your team is busy, customers wait — and many simply buy elsewhere.

Modern AI can now read your own business information and reply the way a well-trained staff member would: in natural language, in your customer’s language, and with a hand-over to a real person whenever it should. We build that AI around your business and connect it to the tools you already use — the same way we built the AI inside our own products, FiveBatch and Invoiceror’s EVO-AI assistant.

24/7Always-on replies
MultilingualEnglish, Malay, Chinese & more
HumanHand-over when needed
PrivateYour data stays yours
# What You Get

Everything Included

01

AI customer chat assistant

Human-like replies on your website that answer questions about your products, prices, services and policies — using your own information, not guesses.

02

WhatsApp & social auto-replies

AI replies on WhatsApp, Facebook Messenger and Instagram, with a smooth hand-over to your team for anything it shouldn’t handle on its own.

03

AI connected to your systems

Let AI check order status, book appointments, create quotes or update records in your CRM, booking, inventory or invoicing system.

04

Document & data automation

Pull the details out of invoices, receipts, forms and e-mails automatically and turn them into records, summaries and reports.

05

Lead qualification & follow-up

AI asks the right questions, captures enquiries into your CRM or sheet, and sends personalised follow-ups so no lead goes cold.

06

Internal knowledge assistant

Your staff ask questions in plain language and get instant answers from your manuals, SOPs, price lists and past records.

# Our Process

How We Deliver AI Integration

01

Discovery & use-case mapping

We look at the questions you answer every day and the work you repeat, and agree what AI should — and shouldn’t — handle.

02

Knowledge & data setup

We gather your products, prices, FAQs and policies, connect the systems involved and set the tone of voice and safety rules.

03

Build, connect & test

We build the assistant and integrations, then test them with real questions until the answers are accurate and on-brand.

04

Launch, monitor & improve

We go live on your chosen channels, review conversations, and keep improving answers and adding new tasks month by month.

# Deliverables

What you receive

  1. AI use-case & workflow plan
  2. Custom AI assistant trained on your business
  3. Website chat and/or WhatsApp integration
  4. Connections to your existing systems
  5. Human hand-over & safety rules
  6. Admin access, staff training & monthly tuning
# Tools & Tech

Built with

OpenAI, Claude & Gemini modelsWhatsApp Business PlatformRetrieval on your documents (RAG)Node.js / PHP / PythonREST APIs & webhooksSecure cloud hosting

Not sure what you need?

Book a free 20-minute call and we’ll recommend the right approach for your budget.

Book a Free Call
# Pricing

AI Integration

Every business is different, so AI projects are quoted on what you need: the channels (website, WhatsApp, social media), the systems to connect and how many conversations you expect. You get a fixed setup price plus a clear monthly running cost.

Tell us what you’d like AI to handle and we’ll send a fixed quote — setup plus monthly running cost — within 24 hours.

# FAQs

AI Integration
Questions, Answered

Can’t find your answer? Message us and we’ll reply within 24 hours.

What is AI integration for a business?

It means adding artificial intelligence to the way your business already works — for example an assistant that answers customer questions on your website or WhatsApp, or AI that reads documents and updates your system. We build it around your own information and connect it to the tools you use.

Will the AI sound like a robot?

No. Modern AI replies in natural, conversational language and can match your brand’s tone — friendly, formal or somewhere in between. It can also reply in your customer’s language, such as English, Malay or Chinese.

What happens when the AI doesn’t know the answer?

We set clear rules: the AI only answers from your approved information, and when it isn’t sure — or a customer asks for a person — it hands the conversation to your team instead of guessing.

Is my business and customer data safe?

We use reputable AI providers whose business services don’t use your data to train public models, keep access limited to what each task needs, and follow Malaysia’s Personal Data Protection Act (PDPA) principles. Your data and accounts remain yours.

Can the AI reply on WhatsApp?

Yes. We connect it through the official WhatsApp Business Platform, which needs a verified Meta business account — we help you set that up. The same assistant can also answer on your website, Facebook Messenger and Instagram.

Can AI connect to the system I already use?

In most cases, yes. If your CRM, booking, inventory or invoicing software has an API, the AI can read and update it. If it doesn’t, we can often bridge it — or build a custom business system with AI built in.

How much does AI integration cost?

It depends on the channels, integrations and number of conversations. You get a fixed setup price plus a monthly running cost that covers hosting, AI usage and improvements. Tell us your goals for a free assessment and quote.

# Let’s Work Together

We're excited to connect and collaborate with you on innovative strategies that will shape the future of your brand.

# Start Your Project

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